Fixed Desk Terms & Conditions

NAO COWORKING

Terms & Conditions

Last updated: 22/01/2026

These Terms & Conditions (“Terms”) govern the use of the coworking space operated under the brand NAO Coworking, a brand operated by Somave SL, with registered address at Av. de Francesc Cambó, 21, 08003 Barcelona, Spain, (“NAO”, “we”, “us”).

By purchasing a membership, day pass, or otherwise accessing the space, the member (“Member”, “you”) agrees to be bound by these Terms.

1. Nature of the Service

1.1 NAO Coworking provides shared workspace services only.

1.2 No tenancy, lease, or exclusive possession is created.

1.3 The agreement constitutes a service contract, not a rental agreement under Spanish tenancy law.

2. Membership Types & Pricing

The following services are offered (prices excluding VAT):

12-Day Flex Membership – €159 / month

Full-Time Flex Membership – €179 / month

Fixed Desk Membership – €229 / month

Day Pass – €19 / day

Memberships may be contracted by individuals or legal entities.

NAO reserves the right to amend pricing with at least 30 days’ prior notice.

3. Access & Opening Hours

3.1 Members have 24/7 access, subject to compliance with these Terms.

3.2 Access is provided via smart lock / digital access system and is strictly personal.

3.3 Access credentials may not be shared.

3.4 NAO may temporarily suspend access for:

Non-payment

Breach of these Terms

Security or maintenance reasons

4. Use of the Space

4.1 NAO is a calm, professional, and call-friendly workspace.

4.2 Phone and video calls are permitted, provided volume remains reasonable and does not disturb others.

4.3 Excessive noise, disruptive behaviour, or repeated complaints are not permitted.

4.4 Guests are not permitted, unless they hold a valid day pass or have explicit written approval.

5. House Rules

5.1 Food is permitted at desks.

5.2 Alcohol is permitted during approved social moments (e.g. Friday drinks), provided behaviour remains professional.

5.3 Pets are not permitted, unless expressly approved by NAO in advance.

5.4 Smoking and vaping are strictly prohibited anywhere inside the space.

NAO reserves the right to deny access or terminate memberships for repeated or serious breaches.

6. Internet & IT Usage

6.1 High-speed internet is provided on a best-effort basis.

6.2 No uptime, speed, or uninterrupted service is guaranteed.

6.3 The following are strictly prohibited:

Illegal downloads or activities

Server hosting

Crypto mining

Any activity that disrupts the network

6.4 NAO may temporarily restrict or suspend internet access in case of misuse.

7. Payments & Billing

7.1 Memberships are billed monthly in advance.

7.2 Payment methods:

Credit / debit card

SEPA direct debit

7.3 All prices are subject to Spanish VAT where applicable.

7.4 Failure to pay may result in suspension of access.

8. Cancellation Policy 

8.1 Memberships may be cancelled at any time with effect at the end of the current calendar month.

8.2 Cancellations must be submitted in writing (email or platform).

8.3 No refunds are issued once a billing period has started.

8.4 Day passes are non-refundable.

9. Liability & Insurance

9.1 Members use the space entirely at their own risk.

9.2 NAO is not liable for:

Theft, loss, or damage to personal belongings

Damage to laptops, devices, or equipment

Business losses or data loss

9.3 Members are responsible for their own insurance coverage if desired.

10. Behaviour & Termination

10.1 NAO may deny access or terminate memberships immediately in case of:

Serious misconduct

Illegal activities

Repeated breaches of these Terms

Non-payment

10.2 No refunds apply in cases of termination for breach.

11. Data Protection & CCTV

11.1 NAO processes personal data in accordance with GDPR and Spanish data protection law.

11.2 NAO may store:

Company documents

Access logs

11.3 CCTV is in operation in common areas for security purposes.

11.4 NAO may request identification if legally required (e.g. by authorities or in case of misuse).

12. Force Majeure

NAO is not liable for failure to perform services due to events beyond reasonable control, including but not limited to power outages, network failures, or government restrictions.

13. Governing Law & Dispute Resolution

13.1 These Terms are governed by Spanish law.

13.2 The parties agree to attempt mediation before initiating legal proceedings.

13.3 If unresolved, disputes shall fall under the exclusive jurisdiction of the courts of Barcelona, Spain.

14. Amendments

NAO reserves the right to update these Terms with reasonable notice. Continued use of the space constitutes acceptance of updated Terms.

NAO Coworking

Brand operated by Somave SL

Av. de Francesc Cambó, 21

08003 Barcelona, Spain

NIE: Z3759013J

Cobot Terms & Conditions

Cobot is the web platform used by NAO Cowork to provide this website.

See Cobot Terms

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